Welcome to Freshyies, an online grocery store. By using our website and placing an order, you agree to be bound by the following terms and conditions.

Products and Orders

We offer a variety of grocery products ( under 4 categories viz Daily Essentials , Snacks, Semi-Cooked and Freshly Baked)   for sale on our website. We make every effort to ensure that the information and pricing of our products are accurate and up-to-date, but we cannot guarantee that there will be no errors or omissions. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.

When you place an order on our website, you are making an offer to purchase the products in your order. We reserve the right to accept or reject your offer for any reason or no reason at all. If we accept your offer, we will send you an email confirming your order and providing you with an estimated delivery date.

Payment and Shipping

We accept payment by credit card, debit card, or other methods as specified on our website. We use secure payment processing services to ensure the security of your payment information.

We offer shipping to addresses within our delivery area. The cost and estimated delivery time for shipping will be provided to you at the time of checkout. We make every effort to deliver your order on time, but we cannot guarantee that there will be no delays or errors in delivery.

Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please contact us within 48 hours of receiving your order to request a return or refund. We may ask you to provide photographs or other evidence of any issues with your order. We reserve the right to refuse returns or refunds for any reason.

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, and images, is the property of Freshyies or its content providers and is protected by intellectual property laws. You may not copy, reproduce, distribute, or display any content from our website without our prior written permission.

Limitation of Liability

We are not liable for any damages or losses resulting from your use of our website or your purchase of our products, including but not limited to direct, indirect, incidental, consequential, or punitive damages. In no event shall our liability exceed the total amount paid by you for the products you have purchased.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the High Court – Chennai, without giving effect to any principles of conflicts of law.

Changes to Terms and Conditions

We may update these terms and conditions from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email. Your continued use of our website after such changes indicates your acceptance of the updated terms and conditions.

Contact Us

If you have any questions or concerns about our terms and conditions, please contact us at info@freshyies.com